Exciting opportunity to join Fortune 500 company as the Manager of Contact Center Technologies to lead the company Contact Center initiatives across all lines of business. Will be responsible for technical leadership in researching, designing, developing, implementing and managing contact center technologies.
Responsibilities include:
Will be responsible for technical leadership in researching, designing, developing, implementing and managing contact center technologies.
Will work closely with ...
Job Title: Sr Project Manager
Work Location: US-PA-Allentown
Duration
: 12 months
Job Responsibilities: Senior Project Manager- Unified Communications
SCOPE OF WORK
Project Manager needed for Unified Communications Initiatives:
Definition of UC Services and Offerings
Rollout of UC services/offerings to identified locations for 2013
Business plan development for 2014-2017 implementations
SCOPE OF WORK
services/offerings
Start discovery and preliminary design ...
I have a position available as a Service Desk Analyst. It is a temp to perm position.
Job Summary:
The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior Service Desk Analysts.
Principal ...
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