I have a position available as a Service Desk Analyst. It is a temp to perm position.
Job Summary:
The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior Service Desk Analysts.
Principal ...
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